India CX Summit and Awards 2022

The global pandemic has transformed the consumer behaviour rapidly and more likely for good. More consumers than ever turned online, including baby boomers and traditionalists who
had previously only engaged offline. Businesses responded to the change by swiftly pivoting their marketing strategies to focus on digital channels. However, to secure customer attention and spend, marketeers must reimagine their customer experience. At this year’s edition of Global CX Summit, we will continue to connect with our customer experience community to come together, share ideas and learn how to navigate the contemporary challenges. This 5th Edition of India CX Summit will bring together 250+ CDOs, CIOs, CMOs, Heads- Customer Experience, DigitalTransformation, Analytics etc. to discuss the best practices in transforming customer journey