OPEN ONLINE WORKSHOP EFFECTIVE E-MAIL WRITING SKILLS
About the Event
“EFFECTIVE E-MAIL WRITING SKILLS”
08th & 09th JANUARY 2021
(FRIDAY & SATURDAY10:00 AM to 1:00 PM
ONLINE PLATFORM – ZOOM
Investment Amount
Only Rs. 1999
Above fee includes:
Training Fee, Course Material, Certificate cost and other expenses if any
For Enquiry and More Details to attend the Program - Contact:
PINNACLE INDORE SUPPORT CELL:
Ms. Sarika—7879139033; 9589980738;
Mr. Vishwas — 9303365777
info@pinnacletraining.co.in | abhishek@pinnacletraining.co.in
Introduction and Objective sharing
• Three Principles of Professional Writing
• Identifying 7 C’s of BWS
• Drafting fresh write ups’ using PAIBOC model
• Strategies / Proforma of emails in various situations as below.
• Situational Emails
Payment follow up with clients
Contract related letters
Goodwill Letter
Extension and delays
• Email on regular situations
Inter-departmental emails for requests
Reply to Complaint from customers
Appreciation / motivation of Staff
Convey negative messages and how to say ‘No’
• Do’s & Don’ts of Email Writing
• Program closure & feedback