The Founders Key to Winning Customer Trust
About the Event
Following our engaging session, 'Growing Your IT Services Company From 0 to $1M in ARR', we’re back with a follow-up workshop: 'The Founder’s Guide to Driving Growth with Customer Success'. Learn how to build trust, overcome challenges, and drive revenue with a customer-first approach using agile practices, AI tools, and operational excellence.
In this session, you'll learn how to:
- Build trust with clients through clear onboarding
- Tackle common challenges in customer success
- Use operational excellence to drive revenue
- Leverage agile practices and AI-driven tools for scalable growth
Who should attend:
IT services founders, CEOs, and business leaders from mid-sized companies looking to scale their operations and improve client relationships.
Speakers:
Ayush Jain, Founder, Mindbowser Inc
Ayush Jain is an accomplished tech entrepreneur, author, and visionary leader driving digital transformation initiatives across industries. As a Berkeley alumnus, Ayush brings a wealth of knowledge to the table. He has successfully grown Mindbowser into a multi-million dollar company through a repeatable and scalable process.
Pravin Uttarwar, CTO, Mindbowser Inc
Pravin has 16+ years of experience in the tech industry. A high-energy individual who loves to use out-of-the-box thinking to solve problems. He not only brings technical expertise to the table but also wears an entrepreneurial hat – benefiting any project with cost savings and adding more value to business strategy.
Arun Badole, Vice President of Engineering, Mindbowser Inc
Arun Badole, Vice President of Engineering at Mindbowser Inc., brings over 12+ years of experience in software development and engineering leadership. Starting as an Android programmer, he has contributed to diverse industries, including SaaS, retail, healthcare, and lifestyle apps. Arun focuses on delivering lasting results for clients by building clean, maintainable code and scalable systems. He ensures efficient development processes by implementing tools like CI/CD pipelines to streamline workflows and resolve roadblocks. Arun is skilled in using technologies like AIOHTTP, SQLAlchemy, PostgreSQL, Flask, Redis, and MongoDB to create reliable and high-performing solutions.
This workshop will provide a unique opportunity to learn from successful founders, hear real-life success stories, and explore how transparency, trust, and operational excellence can accelerate business growth.